When asked what has made Metal Mall so successful, Nelson Hershberger explains that it is because of their ability to recognize that everything they have is the Lord’s and they are only stewards. Also, they try to treat their customers like they would like to be treated. That goes a long way.

When it comes to customer satisfaction, Metal Mall’s goal is to make sure each customer is happy much longer than the time they are spending in the store. They strive to form a good relationship and friendship with each one of them for years to come.

If their customers are not satisfied with the quality or service, they are encouraged to let the staff know immediately in order for them to quickly resolve the problem. They are there for you. Without their customers, they would be nothing. They value their customers very highly.

The idea of Metal Mall is to make available any profile and style of metal that a customer may need for building projects, all at one location. No matter the color of metal you may be looking for, Metal Mall either has it or can get it for you.

At Metal Mall, their main objective is to bring their customers the top quality material to last a lifetime with little or no maintenance cost.

They understand that your dream becomes theirs in that they are excited about the challenges in order to make your dream a reality. Dreams and styles are not limited because Metal Mall roll forms and custom manufactured metal will always suit your needs. This enables them to be more efficient and able to correct errors promplty and offer great customer service. Instead of a one to two week delay, you now only have to wait one day.

Special trims that once took up to two weeks can now be customized for your project within one day.
With this type of service available in your area, you truly cannot get better customer service, better quality, or faster turn-around time from any other business of the type within a 200 mile radius.

From the first post to the last screw, Metal Mall is your one and only stop for any building project, regardless of how large, or small, it may be. According to Nelson, “Nothing is impossible. What seems to be impossible just takes longer.”

All of their metals carry a 30 year prorated warranty to a lifetime non-prorated warranty. They carry the thickest 29 gauge.

Not only do they carry a variety of metals you may need, but they also have doors, windows and trusses.
Metal Mall delivers your dream with their easy unload at the job site with less down time for your contractor. That means you will cut costs and time. The staff at Metal Mall is a contractor’s dream!

The crew at Metal Mall can also custom build any building that you may be in need of. They will build to suit your needs. Once they are done, all you will need to do is finish the building on the inside. With their five crews, you are sure to get one of the best quality built buildings in the area.

Metal Mall carries is the Double Bubble Insulation. This type of insulation is covered in foil on both sides, and when used with a metal roof, it can help to reduce the cost of cooling up to 20-30 percent.

Metal Mall is always looking for new products that are worth every penny in a dollar. Nelson researches each new product to make sure it is the top quality and does not look for products that are just a money maker for them. Metal Mall is objective. It is not there to pressure sell a customer on a certain product, but to educate them on each purchase.

Homeowners – wouldn’t you love to have a roof that lasts a lifetime? That dream can be a reality with a Decra roof from Metal Mall.

Decra roofing is the roofing of tomorrow. Nelson thinks that if everyone could see Decra roof and know the value and its longevity, there would be little questions on what type of roof to put on a new or remodeled home.

In the near future, Metal Mall’s dream is to have a turn-key system from excavating to building and wiring. Metal Mall buildings are now being built and finished as homes, stretching which dreams they can become a part of in your life. Stop by today to see how they can best serve you!